Glossary
What is chargeback?
A chargeback is a card payment reversed by the cardholder's bank after a dispute, taking the money back from the merchant.
Updated 7 August 2026
It applies to card payments, not to bank transfers. Evidence of delivery is what wins them — a signed proof at the door, a photo, a code the customer read out.
Bank-transfer markets see far fewer of these than card-first markets, which is part of why a transfer-led business here carries less payment risk than people expect.