A room is held when money arrives, not when someone promises.
Every booking gets its own account number and the calendar blocks the moment it settles. No-shows stop being free.
For hotels & short-lets
For guest houses, boutique hotels and short-let apartments.
Rooms
A nine-room guest house
Room 101
In-house
Arrived Tuesday
Room 102
Free
Room 103
Booked
Arrives 16:00
Room 201
In-house
Departs Sunday
Room 202
Held
Deposit pending
Room 203
Free
Room 202 is held, not booked. The calendar blocks the moment the deposit settles.
How Smilelink handles it
Not a warning. Not a conflict alert. It's simply impossible.
Rooms
A nine-room guest house
Room 101
In-house
Arrived Tuesday
Room 102
Free
Room 103
Booked
Arrives 16:00
Room 201
In-house
Departs Sunday
Room 202
Held
Deposit pending
Room 203
Free
Room 202 is held, not booked. The calendar blocks the moment the deposit settles.
Every booking gets its own account number and the calendar blocks the moment it settles. No-shows stop being free.
gets answered on WhatsApp against your real calendar, with your real rate, and the booking taken in the same conversation.
Arrivals, in-house, departures, housekeeping. Check in a guest in two minutes.
Room nights, extras, room service if you run a kitchen — one folio, settled at checkout from the guest's own phone if they'd rather.
They see their bill as it grows, order food, extend, and check out without queueing.
What it costs
One direct booking a week that would have gone through an agent covers the plan several times over.
Bring those bookings in as blocks, or connect your calendar so the dates sync. Direct bookings are the ones you keep the commission on, and this is built to grow them.
Both. It arrives set up differently for each.
Free to start. No card. Talk to a person any time.