Delivery
Run your own deliveries properly
Your bikes, your riders, your customers — with proof at the door and every shilling accounted for.
Otieno Omondi
Rider · 3 drops on this trip
12 Ngong Road, Kilimani
Opposite the KCB, green gate · Wanjiku K.
- Next: Westlands — Ksh 620 to collect, cash
- Proof: customer reads out code 4471
The problem you know
You send the rider out and then you're both on the phone all afternoon. The customer rings the shop asking where their order is. At closing you count what the rider brought back and hope it matches. And somewhere in there, someone showed a rider a transfer alert at the door and the goods went out anyway.
How it works
- 1
Assign it. The order is ready, you tap a rider. They see the address, the landmark, the customer's number and what to collect.
- 2
The customer follows it. They get a link — status, your rider's name and number, no phone call to you.
- 3
It ends with proof. A code the customer reads out, or a photo at the door. Not “I think it went.”
Order #4127 · Wanjiku K.
WhatsApp · today, 14:31
Pay with M-Pesa
Till 448 921
M-Pesa · Mama Njeri's Kitchen
- 2 × Nyama choma & ugali
- Ksh 900
- Delivery — Kilimani
- Ksh 150
- Total
- Ksh 1,050
Money at the door
This is the part that matters. Your rider never has to decide whether a payment is real. Their screen shows the customer a way to pay, and it turns green when the money actually lands — from the bank, not from a screenshot. Until then, the goods stay on the bike.
Cash, tracked properly
- Every shilling a rider collects is recorded against that order, as it happens
- You see what each rider is holding, all day — not at closing
- Set a limit and they'll be prompted to bring cash in before it gets uncomfortable
- End of day, expected against remitted, with the difference written down and explained
The detail
- Price your delivery areas once — Yaba ₦1,500, Surulere ₦2,000 — and it's quoted automatically
- Addresses keep the landmark, because that's how people actually find places here
- A returning customer's address is already there
- Batch several drops into one trip
- Works on a cheap phone with bad signal — your rider can mark things done offline and it catches up
- Using a courier for the far ones? Record the waybill and your customer sees it on the same tracking page
Where we stop
We don't do your deliveries and we don't supply riders — that's your bikes and your people. We give you the system to run them, and we make sure nobody hands over goods for a payment that never arrived.