The kitchen starts when the money lands.
Every order gets its own account number. The payment confirms itself and the ticket appears. No screenshot, no argument, no food going out on a promise.
For restaurants & food
Take orders where your customers already are
WhatsApp and Instagram orders, your own menu link, payment before the kitchen starts.
No card requiredSet up in minutes
Kitchen
3 tickets · longest waiting 6 min
- #41276 min
- 2 × Nyama choma & ugali
Delivery · Kilimani
- #41283 min
- 1 × Pilau & kachumbari
- 1 × Side
Pickup
- #41291 min
- 1 × Pilau & kachumbari
Dine-in · T4
A ticket only appears once the money has landed. Nothing is cooked on a screenshot.
The problems you know
- Orders arrive in DMs and someone forgets to tell the kitchen
- A customer shows a transfer alert and you have to decide, in the moment, whether to believe it
- Delivery riders, addresses and change — all in your head
- At the end of the week you know how much came in, not what sold
How Smilelink handles it
Orders arrive properly.
WhatsApp, Instagram, your menu link, or the counter — all in one place, all in the right order, none of them lost in a chat thread.
Wanjiku K.
2 plates, how much?
2 × Nyama choma & ugali — Ksh 450 each.
Total Ksh 900. Pickup or delivery?
Total Ksh 900. Pickup or delivery?
Delivery to Kilimani
Kilimani delivery is Ksh 150. Your total is Ksh 1,050.
Approve the prompt on your phone
Till 448 921
M-Pesa · Mama Njeri's Kitchen
Payment received · 14:32
Payment confirmed. Order #4127 is with the kitchen. Otieno Omondi is your rider.
Your menu is one thing.
Change a price once. It changes on WhatsApp, on your link, and at the counter.
Your riders, sorted.
Assign a delivery, the customer follows it on a link, and your rider's screen goes green when the money lands — so nothing goes out on a screenshot. Cash they collect is tracked to the {unit}.
You find out what actually sells.
By item, by day, by hour. The {dishComparison} question has an answer.
What it costs
A kitchen doing thirty orders a day pays for Smilelink out of the orders it stops losing in the DMs.
What you'll use most
CounterWhatsApp, Instagram, Facebook — orders taken and payments confirmed in the chats your customers already use.DeliveryRun your own riders, with proof at the door and every shilling accounted for.InventoryStock counts itself down as orders are paid. You get told before you run out.PaymentsCard, bank transfer, mobile money. Every payment confirms itself.ReportsMoney in, money out, what sold. Export the lot for your accountant.
Questions
Do I need new hardware?
No. A phone works.
Can I take orders for delivery and pickup?
Both, plus dine-in.
What about my regulars who just call?
Add their order at the counter. It lands in the same place.
Set up for restaurants & food from the first screen.
Free to start. No card. Talk to a person any time.